Refunds & Returns Policy

At Mindsip, we are committed to providing you with exceptional service and non-alcoholic drinks. Our Refunds and Returns Policy outlines the process for returns and refunds to ensure a transparent and hassle-free experience.

1. Returns Eligibility:

- We accept returns within 30 days from the date of purchase.

- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.

2. Initiating a Return:

- To initiate a return, please contact our Customer Support at info@mindsip.com.

- Provide your order number, details of the item you wish to return, and the reason for the return.

3. Return Shipping:

- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

- We recommend using a trackable shipping service to ensure the safe return of the product.

4. Inspection and Approval:

- Once we receive your returned item, it will be inspected to ensure it meets the return eligibility criteria.

- If approved, we will process your refund within 7 business days.

5. Refund Process:

- Refunds will be issued to the original payment method used during the purchase. - Depending on your payment method, it may take additional time for the refund to reflect in your account.

6. Exchanges:

- We currently do not offer direct exchanges. If you wish to exchange a product, please initiate a return, and then place a new order.

7. Damaged or Defective Products:

- If you receive a damaged or defective product, please contact us within 7 days of receiving the item.

- Provide clear photos of the damaged or defective product for our assessment.

8. Cancellations:

- Orders can be canceled within 24 hours of purchase.

- Cancellation requests after 24 hours will be subject to our standard return policy.

9. Contact Information:

If you have any questions or concerns about our Refunds and Returns Policy, please contact our customer support at info@mindsip.com or visit us...

10. Policy Changes:

- Mindsip reserves the right to modify this Refunds and Returns Policy at any time. - - Any changes will be communicated through our website.

By making a purchase on Mindsip.com, you acknowledge and agree to the terms of this Refunds and Returns Policy.

Last Updated: January 29, 2024